Effective date: 15 September 2026
Last updated: 15 September 2026

1. About these Terms

These Terms of Service (the “Terms”) govern access to and use of the website www.bin2green.com (the “Website”) and the environmental compliance, registration, reporting, authorised representative, consultancy and related services offered under the bin2green brand (the “Services”).

The Website and Services are operated by:

bin2green s.r.o.
Registered office: Rybná 716/24, Staré Město, 110 00 Praha, Czech Republic
Company identification number (IČO): 19757263
Tax identification number (DIČ): CZ19757263
Registered in the Commercial Register maintained by the Municipal Court in Prague, file no. C 391140
Email: info@bin2green.com
Telephone: +420 606 777 620
(“bin2green,” “we,” “us” or “our”)

By using the Website, requesting or ordering Services, accepting a quotation, paying an invoice, or entering into a service, mandate, power-of-attorney or authorised-representative agreement with us, you confirm that you have read and accepted these Terms and that you have authority to bind the business you represent.

2. Business customers only

The Website and Services are intended exclusively for companies, sole traders, organisations and persons acting in the course of business. They are not intended for consumers acting outside their trade, business or profession.

If you use the Website or order Services on behalf of another entity, you represent that you are authorised to do so. References to “Client,” “you” or “your” mean the business purchasing or receiving the Services and, where relevant, its authorised representatives.

3. Relationship with other agreements

A specific quotation, order confirmation, statement of work, service agreement, authorised-representative agreement, power of attorney, mandate, partner agreement or other written agreement accepted by both parties is a “Service Agreement.”

If a Service Agreement conflicts with these Terms, the Service Agreement prevails for the relevant Services. Agreements and rules imposed by competent authorities, producer responsibility organisations, collective compliance schemes, registries or other third parties may also apply.

Website descriptions, FAQs, blog posts, checklists and marketing materials are general information only. They do not expand the scope of a Service Agreement or constitute legal, tax or regulatory advice.

4. Services

Depending on the agreed scope and relevant jurisdiction, Services may include:

• assessing potential extended producer responsibility (“EPR”) obligations;
• supporting registrations concerning packaging, electrical and electronic equipment (“WEEE”), batteries or related environmental obligations;
• preparing or submitting reports using data supplied by the Client;
• communicating with public authorities, producer responsibility organisations, collective schemes, registries and compliance partners;
• authorised-representative or local-representation services where legally available and expressly agreed;
• preparing documentation, forms, declarations, powers of attorney and supporting records; and
• providing ongoing administrative and compliance support.

The precise scope, jurisdiction, compliance stream, reporting period, price and duration of the Services will be stated in the applicable Service Agreement or quotation.

We may use qualified employees, affiliated entities, professional advisers, local partners, subcontractors, producer responsibility organisations or collective schemes to provide all or part of the Services. We remain responsible for our contractual obligations, subject to these Terms and the applicable Service Agreement.

5. No automatic engagement or guarantee

Submitting a form, contacting us, receiving an assessment or quotation, or creating an account does not oblige us to accept an engagement. Services begin only after we confirm acceptance and any required agreement, authorisation, information and payment have been received.

We do not guarantee:

• that a registration, application or submission will be accepted by an authority or third party;
• that a registration number will be issued by a particular date;
• that an authority, marketplace or third party will consider the Client compliant;
• uninterrupted availability of an external registry, portal or scheme; or
• that laws, official interpretations, procedures, fees or deadlines will remain unchanged.

Any timeline is an estimate unless expressly guaranteed in writing. Decisions and processing times of authorities, schemes, marketplaces and other third parties are outside our control.

6. Client responsibilities

The Client must:

• provide complete, current and accurate information, documents, sales data, product classifications, packaging composition, quantities, weights and other records reasonably requested by us;
• provide the information early enough for us to meet applicable deadlines;
• promptly notify us of material changes affecting its obligations, including changes to products, packaging, materials, quantities, countries, sales channels, legal entity, contact details or registration status;
• review documents, calculations, classifications, applications and reports sent for approval and promptly identify errors or omissions;
• maintain all records required by applicable law;
• obtain and maintain any internal approvals, signatures, powers of attorney and authorisations required for the Services;
• pay our fees and all applicable official, scheme, recycling, licence, registration and other third-party charges when due;
• comply with laws and obligations that remain the Client’s responsibility; and
• cooperate reasonably with us, authorities, schemes and service partners.

The Client remains responsible for its products, commercial activity, regulatory status and the accuracy and completeness of all information supplied. Unless expressly included in a Service Agreement, we do not independently audit, weigh, test or verify the Client’s products, packaging or data.

The Client authorises us to rely on information and instructions received from its directors, employees, advisers and nominated contacts unless we are notified otherwise in writing.

7. Authorised-representative services

Authorised-representative services apply only where expressly agreed in a separate written appointment or Service Agreement and where permitted under applicable law.

The scope of our appointment is limited to the authority granted in that agreement and by law. The Client retains all obligations that cannot legally be transferred and remains responsible for providing accurate data, funding all required fees, complying with product and labelling rules, and promptly informing us of relevant changes.

We may refuse to make a submission or take an action that we reasonably believe is unlawful, inaccurate, unsupported, outside the agreed mandate, or likely to expose us or a third party to regulatory, financial or reputational risk. Any requirement for the Client’s prior approval before we conclude, amend or terminate an agreement on its behalf will apply only if stated in the relevant authorised-representative agreement.

8. Quotations, fees and taxes

Prices are stated in the quotation, order, invoice or Service Agreement. Unless stated otherwise:

• prices exclude VAT and similar taxes;
• our service fee does not include official fees, environmental contributions, scheme fees, recycling charges, bank fees, translation costs, notarisation, legalisation, courier charges or other third-party costs;
• estimates of variable or third-party charges are non-binding;
• recurring Services are billed in advance; and
• the Client must pay invoices by the due date and in the stated currency without deduction, withholding, set-off or counterclaim, except where required by law.

The Client must provide valid invoicing information and is responsible for taxes, reverse-charge treatment, duties or withholding obligations applicable to its purchase. If withholding is legally required, the Client must provide supporting documentation and cooperate in applying any available exemption or reduction.

We may correct obvious pricing errors before accepting an order. Changes to future renewal fees or Service scope will be communicated before the relevant renewal and will not affect fees already due.

9. Payment and late payment

We may require full or partial payment before starting or continuing the Services. A payment is completed only when cleared funds are received.

If an amount is overdue, we may, after giving reasonable notice where practicable:

• suspend work, submissions, reporting, access or support;
• withhold deliverables or refuse additional instructions;
• charge statutory default interest and reasonable recovery costs permitted by law; and
• terminate the affected Service Agreement.

Suspension or delay caused by non-payment does not make us responsible for a missed deadline, loss of registration, penalty, marketplace restriction or other consequence. The Client remains responsible for fees accrued and non-cancellable third-party costs.

10. Cancellations, renewals and refunds

The duration, renewal and notice period for paid Services are set out in the applicable Service Agreement. If no special rule is stated, a fixed-term Service ends at the end of its agreed term and an ongoing Service may be terminated by either party on 30 days’ written notice.

Because Services are supplied to business customers and often involve immediate administrative work, reserved capacity and non-refundable third-party charges, fees are non-refundable once work has started, except where:

• the applicable Service Agreement expressly provides otherwise;
• we cancel before performing any material work and before incurring third-party costs; or
• a refund is required by mandatory law.

Termination does not cancel fees, official charges or costs already incurred. If a Service is priced for a fixed term or compliance period, early termination by the Client does not automatically reduce the agreed fee.

11. Suspension and termination

Either party may terminate a Service Agreement with immediate effect if the other party materially breaches it and, where the breach can be remedied, fails to remedy it within a reasonable period after written notice.

We may suspend or terminate Services immediately where reasonably necessary if:

• the Client provides false, misleading, incomplete or unlawful information;
• payment is overdue;
• required cooperation, approval or authorisation is missing;
• continuing would breach law, professional obligations, sanctions or a third-party rule;
• the Client’s conduct creates a material risk to us, our partners or an authority; or
• an authority, scheme or partner refuses, suspends or ends the relevant arrangement.

On termination, the Client must promptly pay all outstanding amounts and cooperate with any legally required transition, deregistration, mandate withdrawal or replacement of an authorised representative. We may retain records where required for regulatory, accounting, evidentiary or legal purposes.

12. Changes in law and third-party requirements

EPR and environmental compliance rules, official guidance, reporting systems, forms, classifications, fees and procedures may change. We may reasonably adjust the method, timing or administrative process used to provide the Services in response.

If a legal or third-party change materially expands the agreed scope, cost or risk, the parties will discuss an amended scope and fee. We are not required to perform materially additional work until the amendment is agreed. If agreement cannot be reached, either party may terminate the affected future Services, while amounts for work already performed and costs already incurred remain payable.

13. Website and client portal use

You may use the Website and any client portal only for lawful business purposes. You must not:

• interfere with security, availability or operation;
• attempt unauthorised access to accounts, systems or data;
• upload malware or harmful code;
• scrape, copy or extract content or data by automated means without written permission;
• impersonate another person or misrepresent authority;
• submit unlawful, infringing or misleading material; or
• use the Website or portal to violate law or third-party rights.

You are responsible for keeping login credentials confidential, restricting access to authorised users and notifying us promptly of suspected unauthorised access. We may suspend access to protect the Website, the Client, other users or our systems.

We may modify, maintain, restrict or discontinue any non-contractual Website feature. We do not guarantee that the Website or portal will always be available or error-free.

14. Intellectual property

The Website and its content, branding, software, workflows, databases, graphics, templates and general know-how are owned by or licensed to bin2green and are protected by applicable intellectual property laws.

Subject to payment of all fees, the Client may use final client-specific documents and deliverables for its internal business and compliance purposes. Unless expressly agreed otherwise, we retain ownership of pre-existing materials, standard templates, methodologies, software, automation, know-how and improvements. The Client receives a non-exclusive, non-transferable licence to use those elements only as incorporated into paid deliverables and only for the purpose for which they were supplied.

The Client retains rights in its own data, logos, documents and materials. The Client grants us a limited right to use them as necessary to provide the Services and comply with law.

15. Confidentiality

Each party must protect confidential business, commercial, technical and regulatory information received from the other party and use it only for the relevant business relationship. Confidential information may be disclosed to employees, advisers, partners, subcontractors, authorities and schemes who need it for the Services and are subject to appropriate duties of confidentiality, or where disclosure is required by law.

This obligation does not cover information that is public through no breach, already lawfully known, independently developed, or lawfully received from another source.

16. Data protection

We process personal data as described in our Privacy Policy. The Client confirms that it is entitled to provide personal data relating to its personnel, representatives, customers or other persons and that it has provided any notices required by law.

If the Services require a separate data-processing agreement or allocation of controller responsibilities, the parties will enter into the appropriate document.

17. Third-party services and links

The Services may depend on authorities, producer responsibility organisations, collective schemes, recycling organisations, registries, banks, payment processors, software providers, cloud services, marketplaces, couriers and other third parties.

Their systems, terms, eligibility decisions, fees, processing times and availability are outside our control. We are not responsible for their acts or omissions unless and to the extent we are legally responsible for a subcontractor used to perform our contractual obligations.

Links to third-party websites are provided for convenience and do not constitute endorsement. Use of third-party services may be subject to separate terms.

18. Disclaimers

We provide administrative, registration, reporting and compliance-support services within the expressly agreed scope. Unless a Service Agreement expressly states otherwise, we do not provide legal, tax, accounting, customs, product-safety or technical certification advice.

Information on the Website is general and may not reflect the latest rule, official interpretation or the Client’s specific facts. The Client should obtain specialist advice where needed. No Website statement creates a guarantee of complete compliance or immunity from audits, claims, penalties or marketplace action.

19. Liability

Each party is liable for damage caused by its breach of contract or applicable law, subject to the limitations below and any mandatory law.

To the maximum extent permitted by law, bin2green is not liable for:

• indirect or consequential loss;
• loss of profit, revenue, business, opportunity, goodwill or anticipated savings;
• loss or corruption of data that the Client was responsible for retaining;
• penalties, interest, registration delays, marketplace restrictions or rejected submissions caused by inaccurate, incomplete or late Client information, missing approval, non-payment or Client non-compliance;
• changes in law, official interpretation or third-party requirements; or
• failures, delays or decisions of authorities, schemes, registries, marketplaces or other independent third parties outside our reasonable control.

Except for liability that cannot legally be limited, our total aggregate liability arising from an affected Service in any 12-month period will not exceed the service fees actually paid to us for that affected Service during the 12 months preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability for intentional misconduct, gross negligence, injury to a person’s natural rights, or any other liability that cannot be excluded or limited under applicable law.

The Client must take reasonable steps to prevent and mitigate loss and must notify us promptly after becoming aware of a potential claim.

20. Indemnity

To the extent permitted by law, the Client will compensate us for reasonable losses, liabilities, official charges and third-party claims arising from:

• materially inaccurate, incomplete, misleading or unlawful information supplied by or for the Client;
• the Client’s products, packaging, sales activities or breach of EPR or other legal obligations outside our agreed scope;
• instructions or materials that infringe third-party rights; or
• use of the Website or Services in breach of these Terms.

This section does not apply to the extent the loss was caused by our own breach, gross negligence or intentional misconduct.

21. Force majeure

Neither party is liable for delay or failure caused by events beyond its reasonable control, including natural disasters, war, civil unrest, epidemic, labour disruption, cyberattack, utility or telecommunications failure, government action, authority or registry outage, or failure of an essential third-party system. The affected party must notify the other party where reasonably practicable and take reasonable steps to reduce the effect.

Payment obligations for Services already performed or costs already incurred are not excused by force majeure.

22. Communications and notices

The parties may communicate electronically. The Client agrees that quotations, invoices, approvals, documents and notices may be sent to the email address or portal account supplied by the Client.

Operational communications are effective when sent to the nominated contact. Formal termination or legal notices must be sent by email to info@bin2green.com and to the most recent business email address provided by the Client, unless a Service Agreement requires another method.

The Client must keep its contact and billing details current.

23. Changes to these Terms

We may update these Terms to reflect changes in law, Services, technology or business operations. The latest version will be published on the Website with a revised effective date.

Changes apply prospectively. Material changes affecting an ongoing Service will be notified by reasonable means and will take effect on the stated date. If the Client objects to a material change, it may terminate the affected ongoing Service before the change takes effect, subject to payment of accrued fees and costs. A signed Service Agreement may be changed only in the manner permitted by that agreement.

24. Governing law and disputes

These Terms and any non-contractual obligations arising from them are governed by the laws of the Czech Republic, without regard to conflict-of-law rules.

The parties will first attempt in good faith to resolve disputes through written negotiation. If a dispute is not resolved, the courts of the Czech Republic having territorial jurisdiction over bin2green’s registered office will have exclusive jurisdiction, unless mandatory law requires otherwise.

25. General provisions

If any provision is invalid or unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will continue in effect.

Failure to enforce a right is not a waiver. The Client may not assign or transfer its rights or obligations without our prior written consent. We may assign the agreement as part of a merger, reorganisation, sale of business or transfer to an affiliated or successor entity, provided this does not materially reduce the Client’s rights.

Nothing in these Terms creates a partnership, employment relationship, commercial agency or joint venture between the parties.

These Terms and the applicable Service Agreement form the entire agreement concerning their subject matter and replace prior discussions or representations relating to it.

26. Contact

Questions about these Terms may be sent to:

bin2green s.r.o.
Rybná 716/24, Staré Město, 110 00 Praha, Czech Republic
Email: info@bin2green.com
Telephone: +420 606 777 620