Effective date: 24 July 2026
Last updated: 24 July 2026

1. Introduction

bin2green s.r.o. respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect personal data when you:

• visit www.bin2green.com;

• contact us by email, telephone or through a website form;

• submit an EPR registration or service enquiry;

• request a quotation or information about our services;

• become, or represent, one of our clients, partners, suppliers or service providers; or

• otherwise communicate or interact with us.

Our website and services are primarily intended for businesses seeking Extended Producer Responsibility compliance services, including packaging, WEEE, batteries and related environmental compliance services in Slovakia, the Czech Republic and other relevant jurisdictions.

This Privacy Policy applies to personal data relating to identifiable individuals. Information relating exclusively to a legal entity is not normally personal data, but information about its employees, representatives, directors or contact persons may be personal data.

2. Data Controller

The controller responsible for processing your personal data is:

bin2green s.r.o.
Registered office: Rybná 716/24, Staré Město, 110 00 Praha, Czech Republic
Company identification number (IČO): 19757263
Tax identification number (DIČ): CZ19757263

Email: info@bin2green.com
Telephone: +420 606 777 620
Website: www.bin2green.com

Questions or requests concerning personal data may be sent to info@bin2green.com.

3. Personal Data We Collect

Depending on how you interact with us, we may process the following categories of personal data.

3.1 Contact and identification information

This may include:

• first and last name;

• business email address;

• telephone number;

• job title or role;

• company name;

• business address;

• country of residence or establishment; and

• preferred language and communication details.

3.2 Company and EPR registration information

When you enquire about or register for our services, we may collect:

• company registration number;

• VAT or tax identification number;

• registered office or business address;

• type of business;

• countries in which the company sells or places products on the market;

• types of products, packaging, electrical equipment or batteries;

• marketplaces or sales channels used by the company;

• applicable EPR registration categories;

• information required for registrations, reporting or authorised-representative services; and

• documents and files uploaded through our forms or otherwise provided to us.

Some of this information may relate only to a company. However, documents may also contain personal data relating to directors, representatives, employees or other individuals.

Please do not provide special-category personal data, personal identity documents or other sensitive information unless we have specifically requested it and it is necessary for the relevant service.

3.3 Enquiry and communication information

We may process:

• messages submitted through our contact forms;

• email and telephone communications;

• quotation requests;

• meeting notes;

• customer support enquiries;

• correspondence relating to our services; and

• records of your communication preferences.

3.4 Contractual and transaction information

Where you become a client, partner or supplier, we may process:

• contract and order information;

• billing and invoicing details;

• payment and transaction references;

• details of services provided;

• authorised-representative mandates;

• compliance records;

• instructions and authorisations; and

• information necessary to manage our commercial relationship.

We do not normally collect or store complete payment-card details. Payments may be processed by banks or independent payment-service providers under their own privacy terms.

3.5 Website and technical information

When you visit our website, certain technical information may be collected automatically, including:

• IP address;

• browser type and version;

• device type;

• operating system;

• referring website;

• pages visited;

• date and time of access;

• approximate location derived from technical information;

• interactions with website content;

• cookie identifiers and consent preferences; and

• website security and diagnostic information.

3.6 Analytics and advertising information

Subject to your cookie choices, we may collect information about:

• website visits and sessions;

• pages viewed;

• traffic sources;

• interactions with forms, buttons and website content;

• conversions and completed enquiries;

• device and browser characteristics;

• pseudonymous online identifiers; and

• the effectiveness of advertising campaigns.

We do not intentionally use website analytics to directly identify individual visitors.

4. How We Collect Personal Data

We collect personal data:

• directly from you when you complete a form, contact us or provide documents;

• from the company or organisation you represent;

• through your use of our website;

• from cookies, analytics tools and advertising technologies, where permitted;

• from business partners, professional advisers, producer responsibility organisations and public authorities;

• from publicly accessible company registers, business directories and professional websites; and

• where necessary, from marketplaces or other parties involved in your EPR compliance obligations.

Where another person or company provides us with your personal data, they are responsible for ensuring that they are permitted to do so.

5. Purposes and Legal Bases for Processing

We process personal data only where we have a valid legal basis under applicable data-protection law.

5.1 Responding to enquiries

We process contact details and communications to:

• answer questions;

• respond to contact-form submissions;

• assess potential EPR obligations;

• prepare proposals and quotations;

• arrange meetings; and

• provide requested information.

The legal basis is:

• taking steps at your request before entering into a contract; and

• our legitimate interest in communicating with potential clients and operating our business.

5.2 Registration and client onboarding

We process information submitted through registration and onboarding forms to:

• assess which compliance services are required;

• determine applicable registrations and reporting obligations;

• prepare pricing and service proposals;

• verify company information;

• onboard clients; and

• prepare contractual or authorisation documents.

The legal basis is:

• taking steps before entering into a contract;

• performing a contract; and

• our legitimate interest in properly assessing and administering client engagements.

5.3 Providing EPR and related compliance services

We may process personal data to:

• provide packaging, WEEE, battery and PPWR-related services;

• prepare and submit registrations;

• manage authorised-representative arrangements;

• communicate with producer responsibility organisations, recycling schemes, public registers and competent authorities;

• prepare compliance reports;

• maintain supporting records;

• manage deadlines and regulatory obligations; and

• provide ongoing client support.

The legal basis is:

• performance of a contract;

• compliance with legal obligations applicable to us or our services; and

• our legitimate interest in delivering and documenting our services.

5.4 Managing client and business relationships

We process personal data to:

• administer contracts;

• communicate with client representatives;

• manage projects and service delivery;

• issue invoices and maintain accounting records;

• manage payments;

• handle complaints or disputes; and

• maintain business records.

The legal basis is:

• performance of a contract;

• compliance with legal, tax and accounting obligations; and

• our legitimate interest in managing our business relationships and protecting our legal rights.

5.5 Website operation and security

We process technical information to:

• operate and maintain the website;

• enable forms and essential website functionality;

• prevent fraud, spam and misuse;

• detect and investigate security incidents;

• troubleshoot technical problems; and

• protect our website, systems and users.

The legal basis is our legitimate interest in providing a functional and secure website.

Strictly necessary cookies and similar technologies may be used without consent where they are required for the operation or security of the website.

5.6 Website analytics

With your consent, we use analytics technologies such as Google Analytics to understand:

• how visitors find and use our website;

• which pages and services receive the most interest;

• how the website performs;

• whether visitors encounter technical problems; and

• how we can improve our content and user experience.

The legal basis is your consent.

Analytics technologies that require consent will not be activated before you make an affirmative choice through our cookie-consent tool.

5.7 Advertising and conversion measurement

With your consent, we may use advertising pixels, tags and similar technologies to:

• measure the effectiveness of advertising campaigns;

• identify whether an advertisement resulted in an enquiry;

• create aggregated advertising audiences;

• limit unnecessary or repetitive advertising; and

• display more relevant advertising on third-party platforms.

The legal basis is your consent.

The specific providers currently used, together with the relevant cookies, purposes and retention periods, are displayed in our cookie settings.

5.8 Establishing, exercising or defending legal claims

We may retain and use relevant information to:

• obtain legal advice;

• enforce agreements;

• recover outstanding payments;

• respond to legal proceedings;

• investigate suspected misconduct; and

• establish, exercise or defend legal claims.

The legal basis is our legitimate interest in protecting our business and legal rights and, where applicable, compliance with a legal obligation.

6. Whether You Must Provide Personal Data

Providing personal data through a general contact form is voluntary. However, we may be unable to respond to your request without your name, contact details and sufficient information about your enquiry.

Certain information may be necessary to:

• prepare a quotation;

• determine your EPR obligations;

• enter into or perform a contract;

• register your company with a competent authority or producer responsibility organisation; or

• comply with legal and regulatory requirements.

Where required information is not provided, we may be unable to provide some or all of the requested services.

7. Cookies and Similar Technologies

Our website uses cookies and similar technologies.

7.1 Strictly necessary cookies

These technologies are required to:

• operate the website;

• maintain website security;

• enable forms;

• remember privacy and cookie choices;

• prevent spam or abuse; and

• provide essential technical functions.

They cannot always be disabled through our website because the website may not function correctly without them.

The legal basis for processing related personal data is our legitimate interest in operating a secure and functional website.

7.2 Analytics cookies

With your consent, we use Google Analytics or similar analytics services.

Google Analytics may use cookies such as:

• _ga, which is generally used to distinguish website visitors; and

• _ga_<container-id>, which is generally used to maintain session information.

The precise cookies, duration and configuration may change. Current details are available through the cookie settings displayed on our website.

Google Analytics may process technical and usage information, including online identifiers, device and browser details, approximate location information and interactions with the website.

7.3 Advertising cookies and pixels

With your consent, advertising providers may place or access cookies or similar identifiers to measure conversions and advertising performance.

These technologies may allow us and the relevant advertising provider to understand whether you visited our website after viewing or selecting an advertisement.

Any advertising provider currently active on the website must be identified in our cookie settings.

7.4 Managing your cookie choices

Non-essential analytics and advertising technologies will remain disabled unless and until you provide consent.

You may:

• accept all optional cookies;

• reject all optional cookies;

• select individual cookie categories; or

• withdraw or change your consent at any time through the Cookie Settings link available on the website.

Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

Browser settings may also allow you to delete or block cookies. Blocking strictly necessary cookies may affect website functionality.

8. Recipients of Personal Data

We may disclose personal data only where necessary and to appropriate recipients, including:

• website hosting and infrastructure providers;

• website developers and maintenance providers;

• form, email and communication-service providers;

• IT, security and cloud-storage providers;

• analytics and advertising providers, subject to your consent;

• accounting, tax, audit and legal advisers;

• banks and payment-service providers;

• business partners and subcontractors involved in delivering our services;

• producer responsibility organisations and collective compliance schemes;

• recycling, take-back or environmental compliance organisations;

• authorised representatives and local compliance partners;

• competent environmental, tax, administrative or regulatory authorities;

• courts, law-enforcement bodies or other public authorities where legally required; and

• a purchaser, investor or adviser in connection with a genuine corporate transaction.

Service providers acting on our behalf may process personal data only under our instructions and subject to appropriate contractual and confidentiality obligations.

We do not sell personal data.

9. International Data Transfers

Some of our technology, analytics, advertising or cloud-service providers may process personal data outside the Czech Republic or the European Economic Area.

Where personal data is transferred to a country that has not been recognised as providing an adequate level of protection, we will use an appropriate safeguard where required, such as:

• European Commission Standard Contractual Clauses;

• an applicable adequacy decision;

• supplementary technical and organisational measures; or

• another legally recognised transfer mechanism.

Information about the safeguards applicable to a particular transfer may be requested by contacting info@bin2green.com.

10. Data Retention

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting, regulatory and reporting requirements.

Unless a longer period is required or justified:

• General enquiries: normally retained for up to three years after the last relevant communication.

• Unsuccessful quotations and onboarding enquiries: normally retained for up to three years after the enquiry or negotiations end.

• Client and service records: retained for the duration of the client relationship and afterwards for the applicable statutory limitation, accounting, tax and regulatory recordkeeping periods.

• Accounting and tax documents: normally retained for between five and ten years, depending on the type of document and applicable legal requirement.

• EPR registrations and compliance documentation: retained for the duration required by the relevant agreement, regulatory framework, authority or producer responsibility organisation.

• Website security logs: normally retained for up to twelve months, unless longer retention is required to investigate a security incident or protect legal rights.

• Cookie consent records: retained for as long as reasonably necessary to demonstrate that a valid consent choice was recorded.

• Analytics and advertising data: retained according to our configured settings, the applicable cookie duration and the relevant provider’s retention controls.

• Legal disputes: relevant information may be retained until the dispute and any associated limitation or enforcement period has ended.

Information may be deleted or anonymised earlier where it is no longer required.

11. Your Data-Protection Rights

Subject to the conditions and limitations established by law, you may have the right to:

Right of access

You may request confirmation of whether we process your personal data and obtain a copy of that data together with relevant information about the processing.

Right to rectification

You may ask us to correct inaccurate personal data or complete incomplete information.

Right to erasure

You may ask us to delete your personal data where there is no longer a valid reason for retaining it.

This right does not apply where processing is necessary for compliance with a legal obligation, the establishment or defence of legal claims or another legally recognised purpose.

Right to restriction

You may ask us to temporarily restrict the processing of your personal data in certain circumstances.

Right to data portability

Where processing is based on consent or a contract and carried out by automated means, you may request certain personal data in a structured, commonly used and machine-readable format.

Right to object

You may object to processing based on our legitimate interests. We will stop the processing unless we demonstrate compelling legitimate grounds that override your interests, rights and freedoms or the information is needed for legal claims.

You may object at any time to personal data being processed for direct-marketing purposes.

Right to withdraw consent

Where processing is based on consent, you may withdraw that consent at any time.

Withdrawal does not affect the lawfulness of processing performed before consent was withdrawn.

Right to lodge a complaint

You may lodge a complaint with the supervisory authority in the country where you live, work or believe an infringement occurred.

The competent supervisory authority for bin2green s.r.o. is:

Office for Personal Data Protection
Úřad pro ochranu osobních údajů
Pplk. Sochora 27
170 00 Praha 7
Czech Republic

We encourage you to contact us first so that we have an opportunity to address your concern.

12. How to Exercise Your Rights

Requests may be sent to:

info@bin2green.com

Please include sufficient information for us to understand your request and identify the relevant data.

We may request additional information where reasonably necessary to verify your identity. We will not request more information than is needed for verification.

We normally respond within one month. Where a request is particularly complex or several requests have been submitted, the response period may be extended as permitted by law. We will inform you if an extension is necessary.

Rights requests are generally handled free of charge. A reasonable fee may be charged, or a request may be refused, where it is manifestly unfounded or excessive.

13. Automated Decision-Making

We do not use personal data submitted through our website to make decisions based solely on automated processing that produce legal effects or similarly significant effects for individuals.

Website analytics may involve automated aggregation or categorisation of usage information, but this is not used to make legally significant decisions about website visitors.

14. Data Security

We implement appropriate technical and organisational measures designed to protect personal data against:

• unauthorised access;

• unlawful use or disclosure;

• accidental loss;

• alteration;

• destruction; and

• other forms of unlawful processing.

These measures may include access controls, password protection, encryption, secure hosting, backups, staff confidentiality obligations and regular review of our systems and service providers.

No method of transmission or storage is completely secure. If we become aware of a personal-data breach, we will investigate it and notify the relevant authority and affected individuals where required by law.

15. Third-Party Websites

Our website may contain links to third-party websites, platforms or services.

We do not control how those third parties process personal data. Their processing is governed by their own privacy policies. We recommend reviewing the relevant privacy information before providing personal data to a third party.

16. Children’s Privacy

Our website and services are intended for businesses and business representatives and are not directed at children.

We do not knowingly collect personal data from children through the website. Anyone who believes that a child has provided us with personal data may contact us at info@bin2green.com.

17. Changes to This Privacy Policy

We may update this Privacy Policy to reflect:

• changes to our services;

• changes to the technologies used on our website;

• new legal or regulatory requirements;

• changes to our service providers; or

• improvements to our privacy practices.

The latest version will always be published on this page. Material changes may also be communicated through the website or by another appropriate method.

18. Contact Us

For questions about this Privacy Policy or the processing of personal data, please contact:

bin2green s.r.o.
Rybná 716/24
Staré Město
110 00 Praha
Czech Republic

IČO: 19757263
DIČ: CZ19757263

Email: info@bin2green.com
Telephone: +420 606 777 620